Support area
Commerce
Plans, pricing, storefront scope, onboarding and managed service questions.
Mock testing nowAgentSiraji 24/7 SupportFast answers first.
Fast answers first.
Human help when needed.
The Support Assistant is being built as an AI-first service layer. It answers from verified AgentSiraji information, avoids guessing when confidence is low, and escalates the conversation to a moderator when human judgment is required.
AISupport
Mock scopeTest the service logic.
Test the service logic.
No live AI cost yet.
The floating chat currently uses a guarded mock knowledge engine and simulated moderator handoff. No external AI provider, production ticket queue, or live moderator account is connected yet.
Support area
Payments
Bangladesh and international payment-route information with live activation still gated.
Support area
Policies
Privacy, security, terms, refund and cancellation guidance from published AgentSiraji pages.
Support area
Products
Current status and scope for LeadPilot, AdIntel and AgentSiraji Labs projects.
Final architectureAI resolves the routine.
AI resolves the routine.
Moderators handle judgment.
The production version will preserve the same customer experience while replacing the mock responder and mock ticket reference with a real AI provider, persistent conversation store, moderator queue, audit trail, response SLA controls, and approved support identity.